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The British Gas Energy Trust is a registered charity, operating since 2004, to help individuals and families in poverty, suffering or other distress who are struggling to pay their gas and/or electricity debts. Applications to the Trust are welcomed from anyone living within England, Scotland or Wales.

The aim of the Trust is to give vulnerable families and individuals a fresh start enabling them to remain debt free going forward. Applicants are strongly advised to seek money advice before applying to the Trust to increase their chance of a successful application. 

The Trust helps by giving grants to:

  • Clear gas and electricity debts.
  • Clear other priority household debts or purchase essential household items such as:
    • Energy efficent white goods
    • Funeral arrears
    • Bankruptcy/DRO/LILA (Scotland) fees.  These payments are known as Further Assistance Payments (FAPs)
    • Boiler repair / replacement 

The Trust aims to help as many people as it can by accepting quotes that are as competitive as possible. Please ensure that two separate quotes from Gas Safe registered companies are provided if requesting a new boiler. The quote must state one of the following giving as much information as possible:

  • The boiler is over 10 years old
  • Inefficient boiler (F or G rated)
  • Condemned boiler
  • Boiler parts are obsolete

Supporting letters from appropriate professionals confirming the need due to one of the reasons above will strengthen the application. 

In addition, the Trust operates an Organisational Grant Programme offering grants to charitable advice agencies to increase money advice / fuel debt prevention services available in communities, including the practical support of applying to the British Gas Energy Trust, if appropriate.

The Trust receives donations from British Gas, but is governed by a Board of Trustees which is completely independent of the donor company.