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Privacy Policy

The British Gas Energy Trust does not capture, process and store any sensitive information about individuals who access this Web site, except where you have provided your personal details as part of an application process or enquiry. The personal details you supply to the British Gas Energy Trust, will be used solely for the purposes of assessments for grants.

If you are under 14 you should ask permission of a parent or guardian before sending personal or sensitive information to anyone on line.

Links to other websites

The British Gas Energy Trust website contains links to other recommended websites. Other sites may link to the British Gas Energy Trust website, but this in no way does indicates our endorsement of those sites or their content. We encourage all visitors to read the privacy statements of each website that collects personal information.

Disclosure to other parties

We may need to share your information with our service providers, associated organisations and agents for the purposes of assessment or seeking additional support and help for you.

Cookies

Cookies Used:
The cookies used on this website have been categorised according to the International Chamber of Commerce guidelines:

Strictly Necessary:
These cookies are essential for the running of the website (e.g. a cookie that remembers what you've put into a shopping basket.) and do not gather any information that could be used for Marketing

Performance:
These cookies collect information about website usage. We use them to ensure our site is working as well as possible, for example, if there's are really popular page then we may try to provider users with more of that sort of information. All the information collected is anonymous

Third Party Cookies:
The website may use content from other websites to improve the experience, for example social network sharing or YouTube videos. This may result in these websites setting cookies which we do not control, we suggest you visit the privacy sections of these websites for full details of cookies they use and how to control them:

Google Analytics - We use Google Analytics, a web analytics service provided by Google to report on website usage. For full details on this please visit http://www.google.com/intl/en/policies/privacy/

Facebook - Sometimes we give the opportunity for users to share content with their Facebook friends, this may result in Facebook setting cookies. Facebook's privacy policy can be found here http://www.facebook.com/policy.php

Google +1- Sometimes we give the opportunity for users to share content with their Google +1 friends, this may result in Google setting cookies. Google's privacy policy can be found herehttp://www.google.co.uk/intl/en/policies/privacy/

YouTube - Sometimes we may display YouTube adverts on the website and this may result in YouTube setting cookies. YouTube's privacy policy can be found here http://www.google.co.uk/intl/en/policies/privacy/

Removing and controlling cookies:
You can restrict or block the cookies set by a website through your browser settings. The Help function within your browser should tell you how. Alternatively, you may wish to visit www.aboutcookies.org which contains comprehensive information on how to do this on a wide variety of browsers. You will also find details on how to delete cookies from your computer as well as more general information about cookies. For information on how to do this on the browser of your mobile phone you will need to refer to your handset manual.

Security of emails

No data transmission over the Internet can be guaranteed to be 100% secure. Therefore the British Gas Energy Trust cannot guarantee that personal or sensitive information remains confidential during transmission over the Internet. All emails sent to the British Gas Energy Trust will be monitored and checked to ensure our systems operate effectively.

Data Protection

The Data Protection Act allows you to have access to information the British Gas Energy Trust holds about you and, where appropriate, have it corrected or deleted and a small administration charge of £10 will be made when providing information. Please address all your requests to bget@charisgrants.com.